Your Pet Is Family
One of our primary goals is to provide excellent individualized medical care. "No-Shows" and late cancellations prevent other clients from accessing medical care in a timely manner. We would like to remind you of our office policy regarding missed appointments. This policy enables us to better utilize available appointments for our patients in need of medical care. We are proud of our ability to see our patients when they need medical care and we need your cooperation to do so.
Canceling Your Appointment
In order to be respectful of the medical needs of other patients, please be courteous and call us promptly if you are unable to show up for an appointment. This time will be reallocated to other patients who may be in need of treatment. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance (Before 10:30 AM the day before the scheduled appointment/ or before 12:00 PM on Saturday for Monday appointments.). Appointments are in high demand, and your early cancellation will give another person the ability to have access to timely medical care.
Patients who arrive on time are seen at their scheduled time. Patients who have arrived on time will be seen ahead of those who arrive late. If you arrive late, we may need to abbreviate or reschedule your pet’s visit.
To cancel your appointment, please call or leave us a message at (718)-444-8798, or email us at email@example.com
New clients will be required to pay a $25.00 deposit to hold their appointment.
Regular clients will be billed a $25.00 fee in addition to their bill upon their next visit if client does not show up for their scheduled appointment, and or does not notify us of cancellation no later than 24 hours before the day of their appointment (before 10:30 AM the day before / or before 12:00 PM on Saturday for Monday appointments).
Visit us at:
8423 Flatlands Ave
Brooklyn, NY 11236
(718) 444-8798 for inquiries and or to schedule an appointment.
Fall 2023 hours
MON, TU, TH, FR
11:00 AM to 6:00 PM
WED: Call For Hours
11:00 AM to 4:00 PM
CLOSED ON SUNDAY
CLOSED November 23-26 for Thanksgiving Holiday